Step-by-step help for SmogScanner
Getting started
Scanning cars
Work orders and invoices
- Start a work orderEvery car that comes in gets a work order. It holds the car, the customer, the test, the estimate and the payment.
- Write an estimate and get it signedWrite down the work and the price before you start. The customer signs it on the screen or approves it from a text.
- Finish the invoice, then print it or text itThe customer signs for the finished work. Then you print the invoice or send them the receipt.
- Take a paymentRecord cash, check or a card you ran on your own terminal. Or text the customer a link to pay on their phone.
- Reports and the end-of-day closeoutReports shows what came in today, what is still owed, and how each technician did. Export any of it to Excel.
Customers
- Import your customers from Excel or CSVBring your customers and their cars over from your old program or a spreadsheet. You check everything before it is saved.
- See who is due for smogSee which customers need their next smog soon, so you can call them before they go somewhere else.
- Connect SmogCheckDeals and read customer messagesLink your smogcheckdeals.com listing. Then customer messages, bookings and reminder texts all come through SmogScanner.
Your team
Phone app
Common questions
I forgot my password. What do I do?
On the sign-in page, click Forgot password? and type your email. Open the link we send in the same browser and choose a new password. Use the same password in the phone app.
Do the phone and the computer show the same cars?
Yes. Sign in with the same account on both. Scans from the bay phone show up on the computer as they happen.
Can I run more than one station?
Yes. One account can belong to more than one station. Use Switch station in the menu to move between them. This needs the Multi-station plan.
Does it work on an iPad?
Yes. The iPhone and iPad app is in early access and not in the App Store yet. Call or text (949) 989-6515 and we’ll set it up with you. Or set it up yourself from the Get the phone app page.
Can customers get the estimate and receipt in Spanish?
Yes. Set the language on the customer's record. Estimates, the signing screen and receipts then show in that language. If the two differ, the English wording applies.
Who can see my customers?
Only the people you add to your station. You choose each person's role, and you can remove anyone at any time.
Need more help?
Email support@smogapp.com with your station name and what happened.